Working with Gregg has been great, and his inspection reports and discussions were very clear. The reason for four stars is the paperwork and email system that he uses. Pre-inspection, there are many different forms to sign online with different links. Even if all of them are necessary, it would be great if they were all streamlined into one long document. After the inspection, we are bombarded with emails about new offers from another company, requests for reviews (one every few hours), and repetitive updates through email and text about the reports being ready. But even after the reports were ready, we couldn't view them despite already having paid because our payment wasn't loaded into the system properly.